检查用户名 |
2010-11-25 00:10 |
甲骨文大连最新职位继续更新.这次是一个新项目组准备在大连成立.为ORACLE Primavera P6 ERP产品在亚太地区的客户提供售后技术支持. dtPoo\@ 这个项目组将来的服务对象会有日本,韩国,新家坡等亚太地区的客户,所以工程师的招聘职位也会有多种语言的要求Oracle这个项目将会提供最有竞争力的薪资,培训以及职业发展机会. 4 V1bLm 如果大家对这个机会感兴趣,请详细参考下记JD的要求.如果您需要应聘,请注明大连PGBU职位,请发送您的英文简历至(申请日语职位的朋友,请同时发送您的日文简历和技术经历表): {"vkji> gang.shi@oracle.com h C=:q E`j-6: (Senior)Technical Support Engineer - Primavera GBU (Dalian) ?%O3Oi Xz Support 4Iq'/r J4=_w -------------------------------------------------------------------------------- I5AO?BzJ Job Summary: |xoF49 As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. \tyg(srw0 Sb".]>^ Details Job Description: }<jb vCeK As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means). Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication. L5IbExjV +fKtG]$ Requirements: (
#Z` Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Preferred Qualification: one year prior working experience with Oracle products (or at least two years related experience without Oracle products) and technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with excellent grades OR functional degree plus technical higher degree or in lieu of degree may substitute 4 years professional experience and professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.). Must be able to communicate fluently and write clearly in English. |
|